Duration
5 Days

Course Description
The development of new features on ATM machines is increasing. This must be accompanied by mastery of the material relating to the mechanism of developing transactions at ATM machines. The types of ATM machines are very diverse by providing different capabilities. The standard format that is widely used is the DDC message format (Diebold Direct Connect 9.1.X) and NDC (NCR Direct Connect). This training will provide a detailed explanation of the flow of transactions that occur at the ATM machine. That way, users can further improve their knowledge and can develop new features added to menus at the ATM machine.

Duration
3 Days

Course Description
Development of Information Technology (IT) and increasingly rapid communication can be utilized by all industrial sectors to be able to collaborate with the principle of mutual benefit. The banking industry does not only provide savings and loan products in a conventional manner, but has now penetrated into other industrial sectors by partnering to provide payment services online. Communication between them is bridged with the ISO8583 standard format. Since the issuance of the ISO8583 format by the International Standard Organization in 1987 until now it has been used by all industries to be able to conduct financial transactions with the banking world. With the ISO8583 standard, making transaction equipment such as ATM machines, tellers, Internet Banking, Mobile Banking and so on not only provides standard types of transactions, but it has begun to vary providing all types of payments and product purchases.

Duration
2 Days

Course Description
EMVCo was an organization formed by Europay MasterCard and VISA to define interoperability standards for smart card transactions. MasterCard have since taken over Europay, so effectively EMVCo is administered by MasterCard and VISA. The EMVCo chairmanship swaps between VISA and MasterCard on an annual basis, EMV was the first draft of the EMV specifications However it was not until 3.1.1 was defined that the specification was really effective and working from a L2 certification point of view. All kernels are certified to either 3.1.1 or EMV 4.00

Duration
3 Days

Course Description
The development of new features on ATM machines is increasing. Customer needs for transactions at ATM machines are inevitable. Customers can already choose which bank can provide more services, especially through menus that appear on the ATM screen. To prepare the process of migrating from a magnetic card to a chip card, it certainly takes time, effort and thought. The costs incurred are also not small where the Bank must make changes to all ATM cards, ATM machines, EDC machines, the addition of HSM machines and changes to switching systems and host-to-host to network providers. Besides that, the personnel involved must have understood both technically and administratively before implementing the chip card. This aims to equate a uniform view pattern so that it does not have an impact on the customer for the changes that occur so that it can carry out risk mitigation that has an impact on the reputation of the Bank’s operations

Duration
3 Days

Course Description
The need for banking transactions today has experienced a significant increase as business activities are increasingly tight and competitive. In this case, technological excellence plays an important role in the increasingly high level of activities involving banks. With technology too, customers are increasingly facilitated in carrying out transaction activities whenever and wherever they are ultimately oriented to customer / customer satisfaction Technology in the world of banking, Electronic Banking, or e-banking can be interpreted as banking activities through internet media. This service allows customers of a bank to do almost all types of banking transactions through internet facilities, especially via a website. Through internet facilities, a customer can check accounts, transfer funds between accounts, to pay routine monthly bills (electricity, telephone, etc.) through his bank account. In addition to using internet facilities, the use of ATM machines is one of the service facilities that facilitate customers in banking transaction activities for E-Banking payments. Along with the increasingly fierce competition between banks with one another, high service quality including ATM services, is a demand.
Business competition in the banking sector in Indonesia in attracting customers as much as possible has an impact on the increasing demand for services that must be provided by banks. With a large number of banks and branch offices and various products offered by banks, the quality of service is still effective for banks to retain customers or get new customers. Service quality is very important in the banking business. Banks are increasingly competing in seizing customer based by relying on service quality. In addition to offering a variety of products, improvements in the information technology side are also intended to improve service quality. All of that is prepared to meet customer needs and ultimately is expected to be able to attract public funds. One service facility that facilitates customers in banking transaction activities is the facility of EDC (Electronic Data Capture) machines. Along with the increasingly fierce competition between banks with one another, high service quality including service for easy payment, is a demand. This training discusses various uses and advantages of EDC machines as a means of providing customers with the freedom to transact.

Dapatkan all Course & Syllabus Lengkap

Dengan Team Marketing Kami